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Import UAPF package
17 lines
613 B
JSON
17 lines
613 B
JSON
{
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"source": "email",
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"external_id": "MSG-2026-05-25-001",
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"raw_payload": {
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"subject": "Klients SIA Latvija Tev: lūgums palielināt joslas platumu",
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"from": "ivars.berzins@klients-latvija.lv",
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"to": "atbalsts@lvrtc.lv",
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"body": "Labdien, mūsu uzņēmumam nepieciešams palielināt internet pieslēguma joslas platumu no 100 Mbps uz 500 Mbps. Lūdzu, informējiet par procedūru un izmaksām. Ar cieņu, Ivars Bērziņš"
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},
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"expected_after_triage": {
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"taxonomy_code": "service.customer_request",
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"priority": "P3",
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"ownership": "lvrtc",
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"group_slug": "helpdesk-l1"
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}
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}
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