Import UAPF package: incident-triage.uapf

manifest.json

@@ -0,0 +1,63 @@
+{
+  "kind": "uapf.package",
+  "id": "lv.itsm.incident.triage",
+  "name": "LVRTC Incident Triage",
+  "description": "Level-4 UAPF process for triaging IT-infrastructure incidents at LVRTC.\n\nSix BPMN service tasks invoke the UAPF-IP capabilities intake.normalize@1,\nai.classify@1, ai.suggest_priority@1, ai.draft_response@1,\nincident.update@1 and event.emit@1. Three DMN decision tables encode the\ndeterministic rules previously hidden inside the host: priority maps\nseverity x service-tier x AI-suggestion x classification onto P1-P4;\nownership decides whether the case stays inside LVRTC or hands off to an\nexternal partner; routing picks the expert group (helpdesk-l1, noc-l1/l2,\nsoc-l2, facility-l2, platform-l2, external-handoff).\n\nClassification, priority suggestion and customer response drafting are AI\nsteps; the rules that decide *what* the AI proposes versus *who* handles\nit live in versioned DMN, not Python. Drafted customer responses are\nproduced in both Latvian and English and require human approval before\nsending (governed by Algorithm Card algo.incident_triage.draft_response).\n\nv1.0.0 targets UAPF v2.5.0: algorithm cards carry embedded `tests`\narrays (>=2 per card) per chapter 13.16; BPMN service tasks carry\nuapf24:algorithmCardRef attributes; resource targets are dispatch\nendpoints only.\n",
+  "level": 4,
+  "version": "1.0.0",
+  "requires_capabilities": [
+    "intake.normalize@1+",
+    "ai.classify@1+",
+    "ai.suggest_priority@1+",
+    "ai.draft_response@1+",
+    "dmn.evaluate@1+",
+    "incident.update@1+",
+    "event.emit@1+"
+  ],
+  "profiles_supported": [
+    "uapf-ip-orchestrated"
+  ],
+  "guardrails": "resources/guardrails.yaml",
+  "includes": [],
+  "dependencies": {},
+  "cornerstones": {
+    "bpmn": true,
+    "dmn": true,
+    "cmmn": false,
+    "resources": true
+  },
+  "paths": {
+    "bpmn": "bpmn",
+    "dmn": "dmn",
+    "resources": "resources",
+    "metadata": "metadata"
+  },
+  "exposure": {
+    "mcp": {
+      "enabled": true,
+      "runnable": true,
+      "exposedEntrypoints": [
+        "Process_IncidentTriage"
+      ],
+      "exposedArtifacts": [
+        "manifest",
+        "bpmn",
+        "dmn",
+        "docs"
+      ]
+    }
+  },
+  "owners": [
+    {
+      "type": "team",
+      "id": "lvrtc",
+      "contact": "incident-mgmt@lvrtc.lv"
+    },
+    {
+      "type": "team",
+      "id": "openitsm-stewards",
+      "contact": "stewards@openitsm.algomation.io"
+    }
+  ],
+  "lifecycle": "draft"
+}