Import UAPF package: incident-triage.uapf

fixtures/signal-email-customer-lv.json

@@ -0,0 +1,16 @@
+{
+  "source": "email",
+  "external_id": "MSG-2026-05-25-001",
+  "raw_payload": {
+    "subject": "Klients SIA Latvija Tev: lūgums palielināt joslas platumu",
+    "from": "ivars.berzins@klients-latvija.lv",
+    "to": "atbalsts@lvrtc.lv",
+    "body": "Labdien, mūsu uzņēmumam nepieciešams palielināt internet pieslēguma joslas platumu no 100 Mbps uz 500 Mbps. Lūdzu, informējiet par procedūru un izmaksām. Ar cieņu, Ivars Bērziņš"
+  },
+  "expected_after_triage": {
+    "taxonomy_code": "service.customer_request",
+    "priority": "P3",
+    "ownership": "lvrtc",
+    "group_slug": "helpdesk-l1"
+  }
+}