{
  "id": "lv.tiesibsargs.iesnieguma-izskatisana",
  "name": "Tiesībsarga biroja iesnieguma izskatīšanas process",
  "description": "Algorithmated complaint intake and triage for the Office of the Ombudsman of Latvia. Fetches an incoming iesniegums, redacts PII before AI processing, extracts structured facets, classifies the topic, determines priority, routes to the appropriate department, persists the classification record, and emits a domain event. Human assignment and response drafting remain in the host DMS.",
  "version": "0.1.0",
  "level": 4,
  "owners": [
    {
      "type": "organisation",
      "id": "lv.tiesibsargs",
      "contact": "info@tiesibsargs.lv"
    }
  ],
  "lifecycle": "draft",
  "cornerstones": {
    "bpmn": true,
    "dmn": true,
    "cmmn": false,
    "resources": true
  },
  "paths": {
    "bpmn": "bpmn",
    "dmn": "dmn",
    "resources": "resources",
    "fixtures": "fixtures",
    "tests": "tests",
    "docs": "docs"
  },
  "requires_capabilities": [
    "document.fetch@1+",
    "ai.redact@1+",
    "ai.extract@1+",
    "data.write@1+",
    "event.emit@1+"
  ],
  "profiles_supported": [
    "uapf-ip-orchestrated"
  ],
  "guardrails": "resources/guardrails.yaml",
  "legal_basis": [
    "Iesniegumu likums",
    "Tiesībsarga likums",
    "Administratīvā procesa likums",
    "Vispārīgā datu aizsardzības regula (GDPR)"
  ],
  "eu_ai_act_classification": "Annex III §5(a) and §8(a) — high-risk per the multi-category framing in the AI sandbox application; classification subject to refinement under MIC sandbox testing"
}